Terms and Conditions - Blossoming Bump

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Terms and Conditions

 

Please read the following points carefully as use of our website ("Website") and purchase of products ("Products") by you mean that you agree to these terms and conditions ("Terms").

About BLOSSOMING BUMP Ltd

This Website is operated by Blossoming Bump Ltd ("Blossoming Bump", "We", "Us"), a company registered in England and Wales (Company No.08416659) with a registered office at 25 Stickens Lane, East Malling, Kent. ME19 6BT. Our Head Office address for all correspondence is:

Blossoming Bump Ltd
25 Stickens Lane
East Malling
Kent
ME19 6BT
United Kingdom

Purchasing

You can Order Products from Us online via this Website.

When you place an Order for a Product ("Order") you are offering to buy it for the price stated, subject to these Terms.

You can Order products displayed on this Website online using a debit or credit card or by using a Blossoming Bump Gift Voucher.

On receiving your Order, we will send you an e-mail as confirmation of receipt of your Order.

This email confirmation will be produced automatically so that you have confirmation of your Order details.

The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. Once we have sent the confirmation email we will then check availability and if we are unable to meet your order we will let you know by email.

Blossoming Bump may cancel any sale and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.

Prices

Our prices are shown on our Website in Pounds Sterling (£ GBP). For purchases within the EU these prices include VAT at the prevailing UK rate.

We try to make sure that the prices on our Website are accurate but it is possible that an error may occur. If we discover an error in pricing of the goods in your order we will inform you as soon as possible using the contact details you supply us and give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). In the event of an order being cancelled, any payment already made for the goods will be refunded in full.

If you transact with us in a currency that is not your local currency, then your credit card company should exchange the amount charged to the currency of your country at the current rate. Please note that refunds will be carried out in the same currency as the original charge, and Blossoming Bump cannot be held responsible for any loss due to exchange rate fluctuations.

Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.

Availability

Products are available while stocks last and if we are unable to supply a particular product which you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. You may cancel your order and we will refund you any money which you may have already paid.

Delivery

Our postage charges cover global delivery based on regions.

We aim to deliver goods to destinations in the UK within 3-5 working days. You will receive a confirmation of shipment by email. Please check product pages for any special delivery information relating to specific products.

Standard delivery is via Royal Mail Signed For. This service requires a signature, so please specify a delivery address where you will be able to sign for your goods.

We will make every effort to deliver within the time stated on our Website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us. We will try and ensure that you receive your order as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid.

Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should advise you the charges due or else you should consult your local customs office. Unfortunately we cannot advise you what these charges will be and Blossoming Bump is not responsible for them.

Please Order from Blossoming Bump with enough time to prevent any loss or disappointment resulting from the delivery time as Blossoming Bump cannot be responsible for this.

This does not affect your statutory rights as a consumer.

Returns

We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item, please see our Shipping & Returns page for more information. We aim to keep the process as simple as possible. These Terms do not affect your statutory rights as a consumer.

Unwanted Goods

If you return the product (having taken reasonable care of it, complete with packaging and all components) within 14 days of the date on which you received it (for orders shipped within the EU) or 21 days (for orders shipped outside the EU), we will refund you any money which you have paid us for that product. All you pay for is the return postage of the goods.

If you wish to receive a refund, please return your purchase in its original condition: unworn, tag attached and folded carefully inside the packaging it arrived in.

We will refund you any money you have paid for that item, excluding postage and by your original payment method.

Where the returns period has expired, we will be happy to offer an exchange within 28 days up to the value of your purchase. We offer a free delivery service for your first exchange (UK based customers only), all you pay is the return postage cost to return your items back to us.

Please retain proof of postage - and we recommend appropriate insurance cover - as we cannot accept responsibility for any items lost in transit.

Certain products and services are excluded from this returns policy. These items cannot be returned for a refund unless faulty. You will be notified if products you are ordering are excluded from our Returns Policy before your order is accepted by us.

Faulty Goods

If you return an item to us which is faulty, which you did not order or for any other reason which is our fault, please contact us by or email at info@blossomingbump.com to inform us and we will arrange a refund or replacement. In the event of you returning goods to us we will also pay you the cost of the return postage. In this event, please contact us first and we will also advise you how to send the item back to us. We usually ask that you send items back to us via Royal Mail First Class (Recorded), but occasionally items may have to be picked up by a courier service. Please obtain a proof of posting certificate from your Post Office to enable us to process the refund for your return postage costs.

Returns Address

Blossoming Bump Ltd
25 Stickens Lane
East Malling
Kent
ME19 6BT
United Kingdom

You will be responsible for the item(s) until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery such as Royal Mail First Class (Recorded Delivery).

Additional Terms - Returns from International Customers

For items being returned internationally (ie. from outside the EU), please ensure the relevant customs paperwork is marked with "Returning for Refund" to avoid any delay or costs in processing your refund.

Unwanted Products - European Distance Selling Regulations (DSRs)

By law, consumers in the European Union have the right to cancel a contract for the purchase of an item within seven working days of the day after receipt of the order.

If you wish to cancel your order under the DSRs we ask you to please notify our Customer Service team quoting your name and order number by email at info@blossomingbump.com and we will then arrange for you to be refunded accordingly.

Where you are cancelling your order within this cooling-off period we will refund the cost of the item and the cost of sending the item to you as follows:

Where you are returning an item that was part of a larger order, we will refund any specific delivery charges that you incurred for that item over and above our Standard Delivery rate.

Where you are returning your entire order, we will refund the Standard Delivery charge incurred.

Where we collect an item from you, we reserve the right to recover the costs of collection from you.

We will not refund your costs in returning the item to us and other services provided to you in connection with your purchase (eg. Express Delivery) unless you are returning the item to us because of an error on our part (or because it is defective) under our Returns Policy above.

Our Responsibilities

We will not be responsible for any losses resulting from your use or the inability to use our Website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.

Blossoming Bump shall insure Ordered Products at their retail value whilst being delivered to you. Please check the delivered Products as soon as possible on receipt as we will not cover any subsequent loss or destruction.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.

You will be responsible if you use this Website in breach of these Terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.

We make no promise that our Website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

These Terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Blossoming Bump’s liability for death or personal injury resulting from its negligence nor any fraudulent representation.

Blossoming Bump will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

This does not affect your statutory rights as a consumer.

Privacy & Data Protection

We are committed to protecting your privacy and will only to use information collected about you in accordance with our Privacy Policy.

Links to other websites and services

Our Website may contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

General Terms

We may change or withdraw any part of our Website, or may refuse you access to the Website at any time if we consider it necessary.

Orders placed via our Website are for the personal, non-commercial use of customers only and the resale or rental of Blossoming Bump products without the express, written consent of Blossoming Bump Ltd is strictly prohibited.

Since we are principally aiming Blossoming Bump at the UK market, we cannot guarantee that it accords with local laws of any other countries (though we will try to make sure it does).

These Terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.


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